Care that's built around the person, not the diagnosis.
Personalized Care Plans
Every person’s journey is different. That’s why every hospice care plan at Emerald Wings is thoughtfully tailored to each patient’s unique needs, wishes, and goals.
We take the time to understand what matters most to your loved one, creating a care plan that supports comfort, dignity, and quality of life while keeping families informed and involved every step of the way.
Every Story Is Different
A diagnosis can tell us about an illness. It doesn't tell us about the person.
Before creating a care plan, we take time to learn about the individual behind the medical record, their routines, priorities, values, family relationships, and what makes each day meaningful to them.
Because truly personal care begins with understanding the person, not simply treating symptoms.
What Your Care Plan May Include
Medical Care
Ongoing nursing visits, physician collaboration, medication management, and symptom monitoring tailored to each patient's needs.
Comfort & Symptom Support
Personalised approaches to managing pain, breathing difficulties, fatigue, nausea, anxiety, and other symptoms as they change.
Personal Goals
Whether it's spending more time with family, remaining at home, celebrating an important milestone, or simply enjoying a peaceful afternoon, we help shape care around what matters most.
Family Involvement
Families are an important part of every care plan. We encourage open communication, education, and shared decision-making throughout the hospice journey.
Emotional & Spiritual Support
Care extends beyond physical health. Our team provides emotional guidance, counselling, and spiritual support based on each person's beliefs and preferences.
Ongoing Adjustments
Hospice care is never static. As needs change, your personalised care plan changes with them to ensure comfort remains the priority.
Working Together Every Step of the Way
Creating a personalised care plan isn't a one-time conversation.
It’s an ongoing partnership between our nurses, physicians, social workers, chaplains, patients, and families.
Getting to Know You
Every care plan begins by listening. We take time to understand your medical needs, personal goals, values, routines, and what brings you comfort, so care reflects the person behind the diagnosis.
Creating the Plan
Together, we develop a personalized care plan that addresses physical symptoms, emotional wellbeing, spiritual needs, and the goals that matter most to you and your family.
Working Together
Hospice care is a partnership. Patients, families, nurses, physicians, social workers, chaplains, and caregivers work together to ensure everyone feels informed, supported, and involved in every decision.
Ongoing Review
As needs change, we regularly review your care plan, monitor symptoms, and check in with patients and families to ensure care continues to provide the highest level of comfort.
Making Adjustments
No two hospice journeys are the same. We thoughtfully adjust medications, services, visit schedules, and support as circumstances change, always keeping comfort, dignity, and quality of life at the center of every decision.
Continuing Support
Our commitment doesn’t stop after the care plan is created. We remain by your side, providing guidance, reassurance, and compassionate support throughout every stage of the hospice journey.
Care That Adapts as Needs Change
Serious illness is rarely predictable.
Some days may bring new challenges. Others may bring unexpected moments of joy.
As those changes happen, Emerald Wings remains beside you, adjusting medications, coordinating care, providing additional support, and helping families feel prepared for whatever comes next.
Our goal is to provide stability during a time that can otherwise feel uncertain.
Frequently asked questions
Can my loved one's care plan change?
Yes. Hospice care plans are reviewed regularly and updated whenever needs, symptoms, or personal goals change.
Will our family be involved?
Absolutely. We believe the best care happens through open communication and collaboration with the people who know your loved one best.
Can we make changes after hospice begins?
Of course. We encourage ongoing conversations and adjust care whenever necessary to ensure it continues to reflect the patient’s wishes and comfort.
Who helps create the care plan?
Your care plan is developed collaboratively by our interdisciplinary hospice team, including nurses, physicians, social workers, chaplains, and your family.
Because every journey deserves personal care.
No two lives are the same, and no two hospice journeys should be either.
Emerald Wings Hospice creates personalised care plans that honour each person’s wishes while providing compassionate support for the entire family.